SecureComIP is an I.P. & GPRS Based alarm signalling system that replaces the costly BT Red Care transmission unit. The unit is not only of better specification but it is substantially cheaper than BT Red Care and its competitors to purchase, monitor and service.
If you have a monitored intruder & fire alarm systems, then its more than likely you use BT Redcare (or a sim system to transmit your alarm signals.

Chances are, like the majority of people in the country, you don't know, as unfortunately monitored alarm systems are a necessary evil that insurance companies insist are installed & monitored, and due to the nature of the industry you are probably paying for your monitoring quarterly in advance within the price of your maintenance agreement.
Average costs for a monitored BT Redcare Alarm system are around £400.00 per annum plus a dedicated PSTN telephone line, to transmit the signals, and the associated telephone call charges that go with it, costing around (sometimes in excess of) £600.00+ per annum.
Powered by emizon technology, SecureCom IP works by send alarm signals and information over your existing I.T. infrastructure / broadband connection. It also has a mobile phone sim card in the unit that acts as a backup, should your broadband connection drop for whatever reason, allowing the alarm system to continue protecting your property.
As the system sends outgoing information only it does not interfere with your firewall and network security (No outgoing ports need to be opened). The I.P. module and GSM module are not bridged so there is no risk of your network being breached via the GSM connection.
The system has 3 methods of transmission, IP, GPRS & PSTN for legacy panels. The unit can be set up in two main ways.
I.P. / GPRS - Most commonly used. (Grades 2, 3 & 4)
GPRS / PSTN - Used more for supporting legacy panels. (Grade 2 & 3)
The system can also just run on a single path, but it will always show as having a transmission error on the remote servicing system.
As the system is plug and play it can operate on the GPRS module until the unit has had a I.P. address assigned. This route is often used by property companies that don't have broadband or phone lines active in a dormant building but still require a monitored system. The system can then be upgraded by plugging in a CAT 5 cable into a broadband connection or a telephone line as and when needed.
The unit itself is a one off cost of around £150.00. Monitoring costs vary from £80 to £150 per annum depending on the grade of your alarm system. Additional fees may apply when monitoring multiple change of state sensors, multiple intruder, fire and additional condition monitoring.
The unit has 16 pins compared to the BT Red Care unit that only has 8 - 10 pins. This allows the unit the capacity to monitor additional change of state sensors such as, Temperature (for server rooms), Pressure (For boiler houses) etc.
The system supports remote servicing and access. Our engineers can remotely service the alarm system remotely once per annum reducing the cost of servicing the alarm. This feature is also useful for cutting costly out of hours alarm call outs. Instead of immediately dispatching an engineer to your site should there be an issue, our engineer can run a remote diagnostic and where possible fix the issue remotely, this of course is far cheaper for the client than paying for a physical call out. This feature can also be used to reset relays such as those on CCTV systems and other change of state equipment.
The system also supports Pin Point Technology (SIA Signaling). This means that once the system is setup correctly it will transmit the exact sensor number and location to the monitoring station. This is not just a convenience but it also helps protect the alarm responder from entering a building, which potentially could have in intruder in it.
The system also has RS232/RS485 Data ports for serial interface to alarm panel used for UDL and alarm transmission, allowing compatible alarm units to connect via this method leaving all 16 pins free for additional change of state sensors. Connecting certain alarm panels, such as the Galaxy series panels, through this method also provide massive, near unlimited, expansion potential.
Yes it is approved by insurers and conforms to BS 5979. It has been independently tested and passed to LPS.1277 by the BRE/LPCB for compliance with Grade 4 EN signalling standards. The TCD can be used for CCTV broadband monitoring in compliance with BS 8418.
We are currently offering the unit free of charge to all new customers when they take out a 3 - 5 year service contract.


Facilitas Group
14 The Glades Business Park, Nottingham, NG5 9RW
T: 0844 997 1234
Email:
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Mark Mellors - Operations Manager
I have been working with Jay and facilitas since 2005. I am more than happy with the level of service we receive and I am confident that if I were to use Facilitas for any of our other out sourced services I would receive the same quality of service that I am used to. I would not hesitate to recommend Facilitas to anyone!
Martin MacGilvary - Nottingham City Council
I have been working with Jay since 2004, I moved over to Facilitas as soon as Jay could service our requirements. During the time I have been working with Jay and Facilitas the level of service I have received is, in my opinion unsurpassed. I would not hesitate to recommend Facilitas for any of your out sourced services.